Privacy Policy
Effective date: July 26, 2026
JP Chiropractic (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information obtained through chiropractor-charleston.com, online forms, appointment requests, calls, and text communications. This website policy is separate from our Notice of Privacy Practices, which governs protected health information maintained as part of patient care.
Information We Collect
We may collect information you provide, including your name, phone number, email address, appointment preferences, insurance-related information, and the contents of communications. Please do not submit detailed medical information through unsecured website forms. We may also automatically collect limited technical information such as IP address, browser type, device information, referring pages, pages visited, and cookie or analytics data.
How We Use Information
- Respond to inquiries and appointment requests
- Schedule and manage visits
- Provide administrative and patient-care communications
- Verify benefits and process billing when authorized
- Operate, secure, troubleshoot, and improve the website
- Send promotional communications only when permitted and after any required consent
- Meet legal, regulatory, and professional obligations
Health Information and HIPAA
Information collected in connection with treatment may be protected health information under HIPAA and other law. Such information is handled according to our Notice of Privacy Practices and applicable privacy and security requirements. Submitting a website form does not by itself establish a doctor-patient relationship.
Cookies and Analytics
We may use cookies and analytics or advertising technologies to understand site performance and visitor interactions. These tools may collect device and usage information. We do not intentionally disclose protected health information to advertising platforms. Browser settings may allow you to limit cookies, although doing so can affect site functionality.
Text Messages
If you expressly opt in, we may send appointment reminders, scheduling messages, follow-up communications, office updates, and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to promotional texts is not a condition of receiving treatment or purchasing services. Mobile opt-in data and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
When We May Share Information
We do not sell or rent personal information. We may disclose information to service providers working on our behalf; healthcare providers, insurers, or billing services as permitted or authorized; professional advisers; and government or legal authorities when required by law. Service providers are expected to use information only for authorized purposes and to protect it appropriately.
Security and Retention
We use reasonable administrative, technical, and physical safeguards appropriate to the information involved. No website or electronic transmission can be guaranteed completely secure. Information is retained only as reasonably necessary for the purposes described, legal requirements, dispute resolution, and business records.
Your Choices
You may opt out of marketing communications, disable certain cookies through your browser, or contact us to ask about personal information you provided through the website. Rights concerning medical records are described in our Notice of Privacy Practices.
Children and Third-Party Links
This website is intended for a general audience and is not designed to collect information directly from children without a parent or guardian. Third-party websites and scheduling services have their own privacy practices, which we do not control.
Changes to This Policy
We may update this policy as our practices or legal requirements change. The effective date above identifies the current version.
Contact Us
JP Chiropractic
1012 Physicians Dr, Suite 102
Charleston, SC 29414
Phone: (843) 473-7246
Website: chiropractor-charleston.com